Returns & Exchange


Can I return the products?

Yes, If you are not satisfied with the product you can return the product. You need to fill the return form within 7 days from the date of delivery. Click on the link below:

Return Request

However the approval of Return/ Exchange/Refund is subject to the following conditions:

  • The returned product must be unused, and it must have all original tags and packaging intact.
  • Sale items can only be exchanged or you can opt for a store credit.
  • Swimwear and Cosmetics cannot be exchanged or returned.
  • No refunds on swimwear and cosmetics.

How do I return the product?

Option 1: Please send the products back to the address mentioned below:

Office No 230, Ijmima, Behind Infinty 2 Mall, Off Link Road, Malad West Mumbai Maharashtra IN 400064.

Option 2: We can arrange a reverse pick up depending upon the availability of the service in your area pin code. There will be a reverse pick up charge of 100/-applicable. Please e-mail us on

If you opt for a replacement/exchange:

  • Shipping charges of both sides will be paid by us.

If you opt for a store credit:

  • Shipping charges of both sides will be paid by us.

How do I get a refund?

  • Refund is subject to approval from the product review team.
  • There is a refund charge of 200/- or 2% of the refund value whichever is higher.
    Refund of shipping and COD charges is not applicable.
  • Orders booked through Prepaid Mode will be refunded back to original mode of payment.
  • The time frame to get a refund is 20 - 25 working days from the date the return request was raised.
  • Even If you have availed free shipping, a shipping charge of 100/- will be adjusted from the final refund amount. 

For example : Refund amount : 1000 - 100(shipping) - 200( refund charge) - 100 (reverse shipping charge) = Amount refunded 600/-

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.